Refund and Returns Policy

At Truth Reclaimed, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.

1. Returns

• You have 14 calendar days from the date you receive your order to request a return.

• To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.

  • In the original packaging (where applicable).

• Certain types of goods are exempt from being returned, such as:

  • Digital downloads (eBooks, PDFs, or reports).

  • Gift cards.

  • Items marked as “final sale.”

2. Refunds

• Once your return is received and inspected, we will notify you by email.

• If approved, your refund will be processed and automatically applied to your original payment method within 7–10 working days.

• Shipping costs are non-refundable.

3. Exchanges

• We only replace items if they are defective or damaged.

• If you need to exchange an item for the same product, contact us at contact@truthreclaimed.org.

4. Shipping Returns

• You will be responsible for paying for your own shipping costs for returning your item.

• If you receive a refund, the cost of return shipping will not be reimbursed.

• Please use a trackable shipping service or purchase shipping insurance, as we cannot guarantee that we will receive your returned item.

5. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at:

📧 contact@truthreclaimed.org
📞 +44 (0)207 183 5768